Clean Slate Designs

Personal experience - interior only Few months back I have chosen clean slate as my interior designer after going through the good reviews here. So, thought, I should be writing my feedback as well to share my honest experience with the team. This is completely my own personal experience which might not be same with others. Here are my take on from the experience- 1. Negative feedback was not taken in good spirit because as per their team, communication tone was not right and hence backed out completely from the project with that reason. So, people should be very cautious while talking to team and avoid natural loud tone as well, (forget about offensive language) and shouldn’t show displeasure in front of them. 2. Faced multiple challenges in contacting them due to their office timing and leaves. They don’t entertain any calls /message during leaves or holidays( except Aarti who atleast takes the call). So, very difficult for working people which inlines with their office timing and have to take off for any meetings. 3. Proactive communication was not there. Messages are replied late (2-3 + days) many times by team and sometime even have to call to reply message. 4. Requirements and the expectations are not captured properly hence there were many gaps in design and led to alterations which get counted in number of times alterations done. 5. Main designer who was working for the project, was never introduced to us. So she got 2nd hand information from us and might have led to the gaps. 6. Had to provide photo references for each explanations and even then there could be gap. Eg, asked for modern Assamese traditional appearance in drawing room. We were provided design with ‘Xoria’ for which we don’t need a designer. Any Assamese people do it. 7. We feel, there are lake of innovative ideas for space utilisation as well as designs. Gives more importance to 3D appearance rather than actual functionality of the design. 8. Bit expensive based on design expertise. We expected high quality design. Didn’t find value for money. 9. Felt, give less importance to smaller project like us where space size is 1200 sqft only and doesn’t spend enough time to come up with innovative designs. 10. Mention a time line of the project in 1st meeting itself where sample agreement is shared which was never reminded during designing. However it may play important role if there is a dispute later for any reason like us. 11. Full advanced amount is non-refundable even if we are not liking the design and not going ahead with them or they choose to leave. 12. Measurements are taken, but it seems, there could be slight differences which makes difficult to think furniture placement sometimes. Little background: At the beginning we were provided with a sample agreement which later agreed for a lesser amount to do design only, no execution and we paid 1/3 on 1st day. Requirement has been communicated, but had to repeat one more time another day as it was lost. Additionally written in WhatsApp. Even after couple of discussions, there were gaps in outcome. So, we explored ourself to provide references and requested main designer to visit the site. During that meeting we expressed our displeasure on certain things which was our basic requirement from beginning. However team didn’t like the way we expressed our displeasure and backed off from the project. I was only informed about this over WhatsApp upon asking few days later as there was no response as promised . No amount is refunded as it seems the amount is justifiable for them as worked for the project even if we don’t like the design. For me, It’s not good for a firm to back out from the project just because negative feedback was given not the way they liked to get and could have been communicated to us well. It gives big hassle for us and wastage of money and time. Please note, this is my personal experience which might not be same for others. Cheers

Great experience,great team. Nice working with them. Fast and accurate execution. Prompt reply. Thank you team

Very nice working experience with the team. They provide fast and execute so well

Good & Best architecture firm in Guwahati

My family is extremely happy with your services. You exceptionally completed our residence within the time frame and our stipulated budget. Professionalism in true sense. Would love to engage you for future projects. Keep shining.

I needed a small help with understanding the direction of my flat, so I shared the layout of the same and without charging me anything, he did the work and upon insistence too, he didn't charge me anything. I believe it's not always about money but when you do something and you do it with so much diligence and you give your attention and dedicate your time, is something I truly appreciate. If Manas could do a small job with so much diligence, I am sure he will do everything with outmost care and details to attention. Thank you Manas.

Very professional bunch of group. They will spend time and will listen to your requirements and provide solutions accordingly. The owner is an eager and passionate gentleman which is rare to find now a days.

Very much satisfied with your services. I would like to request you to open a permanent branch here in Uttarakhand.would be happy to see more of your designed projects here. All the best..👍👍