Indane - M/S City Gas Service

It takes a lot of time for delivery even after the Invoice is generated after online payment. The delivery tracking never works either. It’s another matter that the delivery agent will always ask for some tip of ₹20-30. What irks is the waiting for delivery even when invoice is generated and DAC is received on SMS. Perhaps IOCL should look into this and develop a new mechanism for tracking delivery.

The delivery boys always takes Rs. 30-50 extra. Even after informing the agency no action is taken and instead the office staffs only says us to give the extra money.

Never ,I am saying never choose this agency, they are not accepting my connection surrender Request and Giving Excuses and unusual reasons, I am filing consumer case against this agency

Very bad customer service. Booking over phone gets cancelled automatically. Delayed service. Once we book over phone we again need to go to the location and remind them about the booking. They accept bookings only by phone and everytime we book we receive a msg that booking has been cancelled due to delayed delivery. They do not even reply properly when we go there to enquire about the booking. Worst agency

Situated at a prime location is easily accessible to its customers. But the service that I have experienced is not up to mark. Employees can be a bit friendly to their customers. For resolving minor issues it took a unexpectedly long time. Manual booking needs to be done (nowadays) is a paining area. Management may look into it.

very much bad service and staff are not behaving properly they are very very rude i very much dislike this service station not only me many more people. They generate invoice 2-3 times and don't deliver gives a false remark that door close or something else excuses.

Very good location and it may be customer data base is huge . But customer contact point not being updated by the distributor. I hope they will update the same on faster way. I request to you kindly provide the number for easy access.

Worst service. charging extra money(other than payment receipt) for no reason. They say they have to pay their workers. look at the condition of the cylinder. And when I asked to replace it, they said no. Who will be responsible if it bursts?