HP Service center in Guwahati

For some battery replacement services, users appreciated that a technician came to their home, saving them the trouble of going to a service centre. Some said the technician did a good job (“work was done … technician was cordial and professional”). 2. Genuine Spare Parts (Sometimes) When parts are available, users feel they are getting original HP components. This is important for reliability. 3. Wide Network Because HP is a big brand, there are quite a few authorised service centres available in many cities — giving users options. --- 👎 Common Complaints / Issues 1. Poor Communication & Delays Several users have complained about long waiting times for service or parts. Follow-ups are difficult: calls may not be picked up, or updates are not provided regularly. For paid services (like assessment), some felt the cost was too high compared to what was delivered. 2. Poor Quality Spare Part Service There are complaints that spare parts don’t arrive on time, or that wrong / non-genuine parts are used. In one review, a user said the replacement battery they got was low quality or had very short backup. 3. Customer Support / Refund Issues Some users say they paid for parts but facilities claim they don’t have stock, and the refund process is slow. In Trustpilot reviews of HP support, people say the service is very poor for out-of-warranty issues. 4. Local Service Centre Behavior Problems In specific service centres, there are reports of rude / untrained staff.

I came to put fresh thermal paste for my laptop. They did the job in just 15 mins that too very efficiently at affordable price . I am so glad I found this shop

Highly Recommended. Service staff very friendly.

Good and friendly but sometimes they charge too much with different prices

The staffs were kind and genuine. They fixed my speaker within 10 min and the price budget friendly. Will recommend this place to everyone

I had a very good experience at the HP Service Center. The staff were professional, and the service was reliable with genuine parts. My device was repaired on time and is working well. However, the waiting time was a bit long, and the cost is slightly high compared to local shops. Still, it’s a good option if you want quality and warranty-backed service.

Good behaviour, great service, very cooperative 👍🏻

Worst service center ...why people are going to this place ..this is not authorised...they r all third party..,they never give u original parts....last month I done a laptop repair but it's still same problem an they charged me so much but still same problem..I hope everyone take this review as a well wisher.,.I am no a competeter...nor I am any..I am just an customer....so everyone don't visit this place though they r in no 1 position ...they bought google too...so they r in top.....avoid this center....