Nova Furniture

I've purchased a Furniture sofa set from Nova Furniture store Dispur Guwahati Assam on 05/03/2023. But within a year sofa was damaged , my experience with this store highly disappointing. The main issue was I've complaint the Nova furniture store so many times but they didn't respond and bother at all. After 4months they came to my house and picked up the sofa for repairing but today one month left they didn't returned the sofa yet. I attempted to resolve this by contacting the store's customer service on 30th October 2025, 9th November 2025, 20th November 2025, 28th November 2025 and 2nd December 2025 and spoke with Manager of the store Nova furniture but the issue remains unresolved. This was a frustrating experience, and I hope the store improves its product quality, communication, delivery process, for future customers. And this is the wedding season so customer should think before visiting this store and purchase anything from this Nova furniture store.

It's my 2nd time purchase from Nova furniture. But this time they have send me defects piece. I brought 3 seater Sofa cost 18k the edges are crack, there is some gap in the connection, paint is coming off from the side. They delayed the delivered after 21days of Order. Very disappointed with the product and service as well. I have attached some images for reference.

We are happy at the products bought by us. Your personnel are very cordial and cooperative which is an added quality. Shall visit again on future requirement.

I had a very bad experience buying from Nova furniture they don't provide any warranty, very poor service and they don't have any finance option. They don't have any kind of hospitality which reflects how you treat your customer. As a customer i recommand its better to look for other houses at Guwahati rather than Nova.

The store has a good collection of quality household furniture. Nova Furniture has their own manufacturing workshop. They also have a store in Sibasagar, Assam. Their quality and design are very appealing to customers.

Today i visit nova furniture .All products are very good.

Very good product

Nice cost efficient . At least better then any furniture shops around . We have bought almost all the furniture of our house from it its good . I am attaching a photo of my bed whch i have bought in 40,000 and its nice .