Ombudsman Insurance

I am very satisfied with the way my complaint was handled by the Insurance Ombudsman, Guwahati. The hearing was conducted in a fair and transparent manner, and both sides were given full opportunity to present their case. The decision was based on proper examination of facts and medical records, and the process was handled with professionalism and patience. My sincere thanks to the Ombudsman Sir and the entire office for ensuring justice and protecting policyholder rights.

Very much grateful to the office Insurance Ombudsman. They were really supportive and cooperative during the entire process. My grievances were duly redeemed due to their support

I had a very positive experience with the Insurance Ombudsman Office, Guwahati. With their assistance, I was able to successfully receive my medical insurance claim from the insurer. The officials and staff here are cooperative, approachable, and highly effective in ensuring that the rights of the public are protected. I believe everyone should be aware of this government institution, as it stands as a strong support system for the public in insurance-related matters.

This is the first time I'm writing a review for a government organization. I'm very much satisfied with their workings. They are very cooperative and citizen centric. My complaint got closed in my favor and took only about 60 days from date of raising the complaint. So if you have any insurance related issues, do file your complaint with the Insurance Ombudsman.

Very professional, kind and helpful officers. They recently helped me resolve a major dispute with couple of life insurance companies. I hope they will continue to be as reliable and hardworking as they are.

I cannot believe that a goverment organisation can be this efficient, from starting to ending the the whole process was so smooth. Thank you so much for helping the common people.

Very nice experience. Today My mother Health insurance claim Rs.21,000/settle and Revive the policy with the help of Obudsman Gauwhati office official which is rejected by Chola MS General insurance.Thank you so much all the officer of Guwahati Ombudsman.

Feedback & Appreciation for the Ombudsman Office, Panbazar, Guwahati I would like to express my heartfelt gratitude to the entire team at the Ombudsman Office, Panbazar, Guwahati, for their exceptional hospitality, considerate nature, and unwavering support. From the moment we approached them with our concerns regarding an insurance claim dispute, they welcomed us warmly, listened to us patiently, and provided the necessary guidance with utmost professionalism. The officials displayed a deep understanding of the issues we were facing and counseled us with clarity, ensuring we were well-informed about our rights and the necessary steps to take. Their friendly and empathetic approach made us feel comfortable and reassured during a challenging time. Unlike insurance companies that often act in unjust and unfair ways, the Ombudsman office stood as a pillar of justice, ensuring that our grievances were addressed with due diligence and fairness. To anyone struggling with insurance claims and facing unjust treatment from insurance providers, I strongly encourage you to seek help from the Ombudsman Office. They are not only efficient in handling disputes but also compassionate and committed to ensuring that people receive the justice they deserve. Once again, my sincere thanks to the entire team for their guidance and support. Your efforts are truly appreciated, and I hope more people become aware of the crucial role you play in protecting consumer rights.