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Hi City INN

3.7
(396)

Garchuk Chariali, Dhirenpara, Guwahati, Assam 781035

Neighborhood: Garchuk Chariali, Dhirenpara

What People Say

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SURENDRA PAL

4 days ago

Such a useless hotel whatever was communicated by make my trip nothing was provide. Hotel rooms are so cramped, bed linen are dirty, rooms are stinky, food not good, no complimentary water was given. Staff rude they try to snatch money for every small stuffs. No room cleaning was given for 3 days stay. Towels are like mops. Only paint job done nicely to make room better in picture. No toiletries were given. Soap shampoo was unavailable. No one picks the room service call from land line. Same hotel has 2 name to fill empty rooms. One named with fab hotels and other is hi city in. Better if book a lodge or some road side hotel with no rating. When you show your frustration with hotel they tell you not to speak to them in Adam in this way. You pay your hard erand money and you can’t show your frustration in any way. I was not given a cancellation refund hence I had to stay forcefully in this hotel as I paid full in advance before coming from Delhi. Again don’t book this property for anything.

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Samaresh Hazarika

4 days ago

Overall Rating: ⭐⭐⭐⭐⭐ ​Ambiance & First Impressions ​From the moment you walk in, the hotel impresses with its sleek, modern design. It has a fresh, contemporary vibe that makes it feel upscale yet welcoming. The common areas are well-maintained, and the atmosphere strikes the perfect balance between professional and relaxed. ​The Room Experience ​I was pleasantly surprised by the size of the room. It was spacious and airy, providing plenty of room to move around without feeling cramped. Despite the modern decor, the room remained incredibly cozy and inviting. ​Cleanliness: The housekeeping team deserves a shout-out; the room was spotless upon arrival and kept that way throughout my stay. ​Climate Control: The AC is exceptionally powerful, which made a huge difference in maintaining a comfortable temperature regardless of the weather outside. ​Amenities: One of the best features was the in-room geyser. Having instant access to hot water whenever I needed it was a huge convenience that many hotels often overlook. ​Dining & Room Service ​The culinary experience was another highlight. Every meal I had was fresh and delicious, with great attention to flavor. Whether I was dining in or ordering room service, the food arrived hot and well-presented. The room service team was efficient and polite, ensuring that orders were accurate and delivered in a timely manner. ​Service & Staff ​What truly makes this hotel stand out is the people. The communication was excellent from check-in to check-out. The staff members are genuinely helpful and proactive; they seem to care about the guest experience and are always ready to assist with a smile. It’s clear that guest satisfaction is a high priority for the management. ​Location & Accessibility ​The hotel is situated in a prime location, making it an ideal base for any traveler. It’s conveniently located near key spots, yet it provides a peaceful retreat from the hustle and bustle. ​Final Verdict ​If you are looking for a place that combines spacious, clean rooms with top-tier service and delicious food, this is it. Between the powerful AC, the convenience of the geyser, and the modern aesthetic, I couldn't have asked for a better stay. I will definitely be returning!

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Deva Choudhary

4 days ago

We booked from Oyo but we were denied checking at the same price .At reception they were asking for more money . Very unprofessional behaviour from the receptionist. Be aware while booking this hotel.

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Anup Kr Das

4 days ago

Good service overall. Manager was good and very co operative. Rooms are very clean and well maintained.

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Seyievinuo Chuzho

4 days ago

Worst Experience. I booked 2 days in this hotel at ₹1800 which was ₹900 per night - and upon arriving, the front receptionist guy said it's ₹3600 for 2 nights scamming me on double price.

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Dr. ACADEMO

4 days ago

Worst ever staff behaviour seen,we check in on 9 sep and he was charging extra money for night stay and was very rude…i would never recommend anyone to stay at this hotel specialy night

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Bibhash Das Wary

4 days ago

I read almost all the reviews of this hotel and hotel owner's reply. My two cent : Do not come with "any" online booking at this hotel. They will simply say : we do not accept booking from this or that. No exception. For some, it is going to be oyo, for some it is going be agoda, for some it would be booking.com etc. It is same as online/offline issue of cab services. They do not want to give the commission, probably. I told them to delist themselves from all the online booking website if they do not want customers via online booking. But guess what they won't do it for this is how oblivious customers are actually booking and coming at their property. You can skip this hotel.

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Dr Asdullah khan

4 days ago

Rooms are OK but service is so poor.. staffs are behaving rudely specialy night staff..less amenities. No room service..will never recommend to anyone